Click on Return Request to access your orders and manage your refund options.
Get $30 bonus when you select the Store Credit option!
In store purchases are FINAL Sales.
If for any reason you are not satisfied with your online purchase, all US orders are returnable within 14 days from the delivery date, and must be postmarked within that time frame.
In store pick ups must be picked up within 14 days from the order.
Due to their rarity and high price, some items will show "14-Day Return - Store Credit Only" on the product page and cart page.
Returned item(s) must be postmarked within 14 days from the delivery date.
Once approved, you will receive an email with an eGift card allowing you to shop with us again in store or online.
In order to be eligible for return, all returned items must:
Any item that does not meet these requirements will not be eligible for a full refund or a full store credit.
All items sold at Couture USA are pre-owned ; Couture USA is not responsible for any damages that occur after purchase.
Access your orders and manage your shipping and refund options from our return portal. Get a $30 bonus when you select Store Credit as your refund method!.
Pack your items securely in the original packaging, if possible. Please be sure to keep the tag attached and to include the completed return form in your package.
Please Note: Couture USA DOES NOT cover the cost of shipping for returned items.
Ship the return package to:
Couture Boutique
Returns Department
10117 Montague St.
Tampa, FL 33626
Last Update: May, 12th 2025, 03:00 pm EST.
I love shopping at Designer Couture. Their inventory is impressive and the quality is outstanding.
Always a great experience, I will never buy from any consignment store except here. Fast shipping.
Excellent experience from start to finish. My item was as described and I am 100% satisfied I will definitely be back again.
CoutureUSA is a great place to shop! I love my new bag purchase. Always quick shipping too.
I have purchased 35 items since 2019 from Couture! The ladies know how extremely picky I am and NEVER do they disappoint with the accuracy of descriptions.
The Prada Saffiano tote i order was absolutely stunning the quality and the rich caramel color, i was happily pleased to have stumbled on Couture USA. Great service and fast shipping. You have a loyal customer in me.
From the layout, to the items, to the staff (hey Amber!!!), Couture USA is always amazingly fabulous! When I fly back into town from Az, I always stop by and treat myself! A must shop!!!!
Ordering through the website was easy and fast. The item was exactly as described. I would purchase again from Couture USA.
I absolutely love shopping at Couture USA! Their items are always in excellent condition, and the selection is amazing. The girls there are extremely welcoming and go above and beyond to make sure you find exactly what you love. It’s always a great experience every time I visit!
Loved it
Best experience ever! The selection is amazing and the prices are so competitive. The women working here are so knowledgeable and really offer superior customer service. I always shop this store when I’m in Tampa and shop online from my home in Texas. I have bought many items over the years and never been disappointed.
Ordering was easy. Product arrived as described. Looking forward to doing business again with Couture USA.
I purchased the charm online. It was as described and in better condition than I expected.
I also consign and sell to Couture, and I am very pleased with all my interactions with everyone there.
I had been eyeing a Gucci bag for some time on other sites (I won't mention names, but they are VERY popular sites) and I was nervous to purchase with the no returns or exchange policy. Then Couture USA popped up. I hadn't heard of the store, so I did my research. Between the customer service, the online site, the fact that they have a storefront AND the return/exchange policy I was sold. I purchased my bag that was considered "great shape" and it literally looks brand new and unused. Some sites tend to misrepresent the item quality, and I have been disappointed. Not Couture USA. I HIGHLY recommend buying here!
I had been shopping around for the LV blue tile Bandoliere 25 and found same on this site. It arrived in pristine condition and is so lovely. The first time I used it, I was stopped by another lady at a restaurant who admired my bag. I was very pleased with this purchase and with the quick delivery.
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