Click on Return Request to access your orders and manage your refund options.
Get $30 bonus when you select the Store Credit option!
In store purchases are FINAL Sales.
If for any reason you are not satisfied with your online purchase, all US orders are returnable within 14 days from the delivery date, and must be postmarked within that time frame.
In store pick ups must be picked up within 14 days from the order.
Due to their rarity and high price, some items will show "14-Day Return - Store Credit Only" on the product page and cart page.
Returned item(s) must be postmarked within 14 days from the delivery date.
Once approved, you will receive a store credit.
In order to be eligible for return, all returned items must:
Any item that does not meet these requirements will not be eligible for a full refund or a full store credit.
All items sold at Couture USA are pre-owned ; Couture USA is not responsible for any damages that occur after purchase.
Access your orders and manage your shipping and refund options from our return portal. Get a $30 bonus when you select Store Credit as your refund method!.
Pack your items securely in the original packaging, if possible. Please be sure to keep the tag attached and to include the completed return form in your package.
Please Note: Couture USA DOES NOT cover the cost of shipping for returned items.
Ship the return package to:
Couture Boutique
Returns Department
10117 Montague St.
Tampa, FL 33626
Last Update: April, 15th 2024, 11:00 am EST.
Always a great experience, I will never buy from any consignment store except here. Fast shipping.
Excellent experience from start to finish. My item was as described and I am 100% satisfied I will definitely be back again.
Love my recent purchase ( LV watercolor wallet). It’s brand new and was as described. The item was shipped fast with zero issues. Everything I’ve purchased from Couture USA has been excellent.
Love the girls Amazing classy
A plethora of fabulous designer items to ponder over, all in excellent condition! selection is incredible! The sales staff know the luxury market! Their suggestions were spot on! I Loved that they helped me decide, were engaging, and even looked up the details of my handbag. My purchase was a unique LV designer tote! I watched a video of the designer walking it down the runway! Enchanting experience! Affordable luxury at a great price!
I had a great experience. So much to choose from.
As a Collector of Chanel, Vuitton and Hermes for the past 30 years, I must admit--I am brought to my knees by the array of bags/belts/shoes/baubles featured (and authenticated) by this store weekly. I am fortunate (my husband questions this....) enough to live within driving distance...(and how I missed discovering this treasure trove for so many years blows my mind and can truly say it is a Paradise. I have seen their online selection---but if you are serious about these luxe labels....VISIT the Boutique. It iis almost a Destination to plan your holiday around! (Let the family drive to Busch Gardens....). Alina, Amber, Catherine.....the owner and staff know their stuff (a rarity these days) and can tell you the provenance of the items you select. Seriously Amazing and kaleidoscopic inventory. Thanks again for whichever of my recent 'finds' I am reviewing: hard to keep track because I seem to have a CoutureUSA 'Habit' FIVE STARS and Applause
Very happy with my wallet purchase. It arrived quickly and was well packaged.
I can thank you enough for Alina s excellent customer service !
I love shopping with couture USA !
The items are very good condition 💜💜
Love this shop! Great luxury items.
My husband put me on probation because Couture has so many fantastic items. All have been excellent quality and shipped nicely. It is nice to browse in person when I’m in town but also have shipping option.
I’ve purchased many high end Hermes items here and am always pleased when it arrives as described and very timely.
Wonderful store . Order came on time! Excellent product very good condition I highly recommend Couture in Tampa And excellent staff❤️
My bag is the perfect size for a night out. I love it.
I love how their prices are reasonable and merchandise are great.
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