Click on Return Request to access your orders and manage your refund options.
Get $30 bonus when you select the Store Credit option!
In store purchases are FINAL Sales.
If for any reason you are not satisfied with your online purchase, all US orders are returnable within 14 days from the delivery date, and must be postmarked within that time frame.
In store pick ups must be picked up within 14 days from the order.
Due to their rarity and high price, some items will show "14-Day Return - Store Credit Only" on the product page and cart page.
Returned item(s) must be postmarked within 14 days from the delivery date.
Once approved, you will receive an email with an eGift card allowing you to shop with us again in store or online.
In order to be eligible for return, all returned items must:
Any item that does not meet these requirements will not be eligible for a full refund or a full store credit.
All items sold at Couture USA are pre-owned ; Couture USA is not responsible for any damages that occur after purchase.
Access your orders and manage your shipping and refund options from our return portal. Get a $30 bonus when you select Store Credit as your refund method!.
Pack your items securely in the original packaging, if possible. Please be sure to keep the tag attached and to include the completed return form in your package.
Please Note: Couture USA DOES NOT cover the cost of shipping for returned items.
Ship the return package to:
Couture Boutique
Returns Department
10117 Montague St.
Tampa, FL 33626
Last Update: May, 12th 2025, 03:00 pm EST.
I absolutely love shopping at Couture! I’ve been a customer since 2009! Catherine, Amber and Alina are amazing and the designer choices are beautiful and endless. Thank you for being a trustworthy local designer shop.
Amazing selection and everyone was so helpful!! Dont regret spending my money here and will be back for more!
This store allows you to truly see, feel, and try on every bag you have ever been interested in, while providing honest insights to help you avoid a buying mistake. Their inventory is great and the prices are fair. I walked out with two bags and shop their website daily. Highly recommend.
The shop was filled with beautiful purses, displayed fabulously. Such a nice collection of Designer purses. Staff was very friendly and knowledgeable. I am really pleased with my very gently used Louis Vuitton.
Love the accuracy and presentation of the merchandise. It came cleaned and beautifully presented in a duster bag cover. Shipping was fast and easy with shop app.
I love shopping at Designer Couture. Their inventory is impressive and the quality is outstanding.
Always a great experience, I will never buy from any consignment store except here. Fast shipping.
Excellent experience from start to finish. My item was as described and I am 100% satisfied I will definitely be back again.
Great products with excellent customer service esp Alina and Amber.
The delivery came right on time as promised. The item proved to be as described.
Love this store! Cannot wait to go back!!! Wish I knew about this store sooner. Friendly staff. Love the security feature of the front doors and needing to be buzzed in.
very authentic luxury collection
what a fun experience! The ladies were so helpful with finding me my next bag. They were very knowledgeable too. 10/10 will be back!
Excellent inventory of designer items. Presented as in a high end boutique rather than a consignment store.
Always an amazing time, wonderful customer service!
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