Terms of Service

These "Terms of Use" set forth the terms and conditions that apply to your use of www.coutureusa.com (the "Web Site"). By using the Web Site (other than to read this page for the first time), you agree to comply with all of the Terms of Use set forth herein. The right to use the Web Site is personal to you and is not transferable to any other person or entity.

Privacy Policy

Your privacy is important to us, and our policy is simple: we will collect no personally identifiable information about you when you visit the Web Site unless you choose to provide that information. Learn more on our Privacy Policy.

Copyrights and Trademarks

1. All materials contained on the Web Site are Copyright 2025, Couture USA. All rights reserved.
2. No person is authorized to use, copy or distribute any portion the Web Site including related graphics.
3. Couture USA and other trademarks and/or service marks (including logos and designs) found on the Web Site are trademarks/service marks that identify Couture USA and the goods and/or services provided by Couture USA. Such marks may not be used under any circumstances without the prior written authorization of Couture USA.

Links to Third-Party Web Site

Couture USA may provide hyperlinks to third-party web sites as a convenience to users of the Web Site. Couture USA does not control third-party web sites and is not responsible for the contents of any linked-to, third-party web sites or any hyperlink in a linked-to web site. Couture USA does not endorse, recommend or approve any third-party web site hyperlinked from the Web Site. Couture USA will have no liability to any entity for the content or use of the content available through such hyperlink.

Mobile Terms of Service

Last updated: October 10, 2025

The Couture USA mobile message service (the "Service") is operated by Alex Camille LLC (“Alex Camille LLC”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Alex Camille LLC’s SMS/text messaging service, you agree to receive recurring SMS/text messages at any time of the day from and on behalf of Alex Camille LLC, from the sender Couture USA, through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Alex Camille LLC. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18778393451 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Alex Camille LLC mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18778393451 or email service@coutureusa.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

Customer service

If you need any assistance while using our online services, you can contact us through email at service@coutureusa.com or call us at 888-969-7455 (our phone number is visible on every page of our website).
We do our best to answer in a timely manner on the same day a staff member accesses the request. 
Our offices are open Monday to Friday, 10 am to 6 pm EST.
We answer all requests received by email or text messages within 2 business days, during these hours of operation.

Collection of Sales Taxes

As a small privately-owned business based in Florida, we are not submitted to collection of sales taxes outside of Florida State. We collect sales taxes when you purchase in store (Tampa, FL) or when you are based in Florida.

Orders placed online, through our website, with a shipping address outside of Florida are not submitted to sales taxes. This may change in the future with our growing revenue in each state.

As of 2026, we start charging taxes for orders placed on our website with a shipping address in Georgia.

Note that if you purchase through Shop App, which is considered a marketplace submitted to different commerce laws, you will be charged your state and local sales taxes, collected by Shop App. 

Shipping Costs Policy

When buying and selling with Couture USA, you accept our shipping policy that you can find here.

Use of Technology in Authentication and other Processes

Couture USA is not affiliated with, or sponsored by, the brands we sell.
Authentication is performed independently by our experts.

Couture USA employs a multi-step verification process to ensure the authenticity ofall our items. Users acknowledge that this process may include the use ofAutomated Decision-Support Tools(ADST), including Artificial Intelligence, to assist in the identification of brand-specific characteristics.

Notwithstanding the use of such technology, Couture USA maintains a "Human-in-the-Loop" policy for all high-consequence decisions. All final determinations regarding the authenticity, condition, and valuation of an item are made by qualified human specialists. We do not utilize fully autonomous AI systems for customer interactions, image generation, or pricing.

No Representations or Warranties -Limitations on Liability

The information and materials on the Web Site could include technical inaccuracies or typographical errors. Changes are periodically made to the information contained herein. COUTURE BOUTIQUE MAKES NO REPRESENTATIONS OR WARRANTIES WITH RESPECT TO ANY INFORMATION, MATERIALS OR GRAPHICS ON THE WEB SITE, ALL OF WHICH IS PROVIDED ON A STRICTLY "AS IS" BASIS, WITHOUT WARRANTY OF ANY KIND AND HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES WITH REGARD TO ANY INFORMATION, MATERIALS OR GRAPHICS ON THE WEB SITE, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. UNDER NO CIRCUMSTANCES SHALL THE SITE OWNER OR PUBLISHER BE LIABLE UNDER ANY THEORY OF RECOVERY, AT LAW OR IN EQUITY, FOR ANY DAMAGES, INCLUDING WITHOUT LIMITATION, SPECIAL, DIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES (INCLUDING, BUT NOT LIMITED TO LOSS OF USE OR LOST PROFITS), ARISING OUT OF OR IN ANY MANNER CONNECTED WITH THE USE OF INFORMATION OR SERVICES, OR THE FAILURE TO PROVIDE INFORMATION OR SERVICES, FROM THE WEB SITE.

Changes to These Terms of Use

Couture USA reserves the right to change these Terms of Use at any time by posting new Terms of Use at this location. You can send e-mail to Couture Boutique with any questions relating to these Terms of Use at service@coutureusa.com.

Last Update 03/24/2026